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This is just a small collection of the hundreds of feedback received from our clients in the last 12 months.
 
 
FEEDBACK REGARDING FLORENCE PACKAGES
 
 
Dear Ms Marianna,
Thank you as well for all your assistance and being intermediary. We very
much enjoyed our week in Tuscany.
Kind regards,
Astrid
 
Hi Marianna
I must say we really enjoyed our time in Firenze, it is a beautiful place.
The hotel Adler Cavalieri was really nice too, very clean, great location and the staff were very friendly.
 
Dear Marianna:
Just wanted to say a quick thank you for arranging a wonderful holiday. The cooking experience was a lot of fun and the people affiliated with the school are fantastic.
Thank you once again,
Gianna
 
Dear Marianna, we enjoyed our stay in Florence very much. The Serristori palace is only 300 metres from the Ponte Vecchio or from the Santa Croce.on the river Arno. Our apartment, the St. Nicolas, is on the second floor and the windows open on an inside garden, no noise!. We had a nice terrace too, with view on Piazzale Michelangelo,which was very agrable for breakfast ,or for dinner.The kitchen is equiped with micro oven and dish-washer,.and everything all for four peoples. There is a TV with satellite,and a safe.You can arrive with a little luggage because in the bassement there is a washing machine and a dryer (with everything for cleaning ) for the guests and it is free!. In front of the palace there is the bus-stop to go to the centrum or to the railways station, the bus arrives in every 8 minutes. At the reception Daniela waits for you, she is very helpful in all situation. There was a bottle of Champagne in our flat at arrive. We were wery happy in this flat, and I thank you so much to organize everything in the last minute. I'll tell these travel to my friend and i recommend your agence and the Serristori palace for everybody. Thank you for your gentillesse. Kings regards : Maria
 
Dear Elisa, Valentina and Silvia,
My brother and his wife are enjoying the tour around Italy, currently in Firenze. They reported that all the tickets reserved were perfectly organized, so I wanted to thank you for the help in doing all through emails and the patience with my credit card hold.
Best regards Pia
 
Just a few words to thank you very much for all your attention with me and my daughter. Mariana loved the apartment. She consider it was a very good surprise a such lovely apartment and a very very kind personal in the reception of the Hotel. Everything is ok. They were very well received, with all attentions, also about several turistic informations. Congratulations and thank you. Olga - (Portugal)
 
I just wanted to drop you a line to say how much we enjoyed our stay with you over the Easter holidays, the accommodation was lovely, and we very much enjoyed having the facilities of the hotel at our disposal, whilst having the flexibility of our own apartment. The service from everyone on reception was excellent, and very friendly, and made our stay all the more special, we hope to stay with you again sometime in the future. Beverley (UK)
 
Buon giorno,
Now that we have returned home to Australia from our visit to Italy, I wish to record that our visits to the Accademia and the Uffizi courtersy of your organisation were outstanding.
 
The guides in both cases were excellent, but the guide to the Uffizi (Carmela??) was beyond compare. Her presentation was clear, informative, fascinating and well presented, and brought the works alive in a way that I have never seen or heard before.
 
I shall be extremely happy to recommend your services to all my friends visiting Italy. Our experience in Florence was truly one of the highlights of our trip and the most rewarding visit I have ever made to a museum. My very best regards, Adrian
 
Good morning!
We arrived home this weekend from a lovely vacation in Italy. Upon arrival at our Florence hotel we found the much anticipated voucher for the Uffizi and Vasari Corridor tour. It was wonderful.
We were in an English speaking group that toured at 3:15 on Saturday Oct. 10. Our guide was excellent. She conveyed her knowledge and love of Italy and its treasures to us in a meaningful way. (I might add that she had her hands full with some unruly members, too.)
We thoroughly enjoyed it and would recommend it to friends travelling to Italy. Thank you very much! We will always remember this wonderful trip. Gabrielle
 
Dear Elisa,
Just a quick note to thank you for your assistance last week. You responded to each email promptly and that was much appreciated.
Elena is an excellent tour guide and she managed to keep us concentrated for more than 3 hours in the Offices. We had a wonderful time.
Thank you for making our time in Florence so easy, despite the crowds of tourists.
Best regards, Christine
 
Bonjour
aucune remarques spéciale a faire, les deux guides que nous avons eu, étaient des personnes très compétentes et sympathique, qui ont su nous faire découvrir Florence et ces magnifiques monument
Cordialement, Martial
 
Bonjour,
La visite c’est très bien passé et la guide a été passionnante !
Merci encore, Patrick et Bleuenn
 
Dear Elisa,
Thank you for giving me the opportunity to provide feedback on our
recent tour of the Accademia Gallery and the Uffizi Gallery. First of
all I would like to state that both tour guides were excellent,
particularly the guy who led us through the Uffizi. He was extremely
knowledgeable about his subject matter and was happy to answer any and
all questions. In short, he was a delight.
The only thing that took away from a generally positive experience was
the quality of the headsets. Sincerely, Barbara
 
Thanks Elisa.
Also can I ask you to pass my thanks to your guides. Luca for the academia and
Elenora for the uffizzi. Both were very knowledgeble. Elenora in particular made the uffizzi a particular pelasure. Many thanks for all your help. I will try the Vasari corridor next time i am in Florence. Deepa
 
Siliva, Thank you so much for the quick response!! WOW!! Yes, I did receive the vouchers and am printing them out now. For your information, I will be booking other tickets for museums and other sites in Rome through your company. I really appreciate how you managed my purchases. Thank you again. Sincerely, Evelyne

The City Walking Tour was absolutely wonderful. Our guide was very knowledgeable, provided interesting historical facts about Florence and the area, and was able to answer all of the questions from our group. Our guide mentioned other points of interest we might like to see while we were there as well. He was very confortable using the English language.
We would definitely recommend this tour to any visitors to Florence. Kim and Connie
 
 
FEEDBACK REGARDING VILLAS IN TUSCANY
 
 
Hi Gemma, Thom and I are home safely and things are back to normal. We want to thank you so much for your wonderful hospitality. Our experience at Villa Panzano would not have been nearly as great if it were not for you and the attention you gave to our needs. You are a lovely person and we will always consider you a friend in our hearts and a memory in our trip to Italy. If you ever come to our country, we hope you will give us the opportunity to open our doors and share our hospitality with you. I have attached a few pictures of our visit with you.
Stay in touch. Regards, B and T
 
Hi Gemma, Thank you, Thank you, Thank you, for sharing your home with us! What a wonderful week; we all wish we could have stayed longer. I have some pictures I want to share with you, below is a link to all the photos we took as we traveled the beautiful country. Look at the wedding photos at your villa. Our wedding is a day we will always remember! Thank you for the wonderful dinner and warm welcome into your home, we enjoyed every moment!
 
Dear familly G., enjoying the delicious sweets and memories we want to thank you once again for the perfect stay at Podere Cartaio. Best regards and greetings from Holland! ps also our greetings to Guillermo and Frederica. Fam.S. Thi.
 
Dear Maria: I wanted to send you a note to thank you once again for helping to make my first trip to Italy a memorable one. Your graciousness and helpful hints were most appreciated. I would have to say my favorite times were the night of our dinner at home when R. and R. came to our villa, and then when we were able to go to Campriano for the cooking lesson and dinner. R. was so good to stay and interpret for us so we could understand what R. was teaching us. He is a kind and gentle man. Thank you so much for setting that up for us. I hope to make it back to Italy sometime soon, and spend all my time around Siena. I enjoyed Roma and Firenze, but I found Tuscany to be the most beautiful and relaxing place, with the nicest people. Thank you again for your hospitality and sharing your beautiful home with us.
Sincerely, D. O'M. (16/6/07-23/6/07)
 
Dear MarieLuise, You will remember we stayed at Il Sole earlier this month from 4th - 11th August. Easier to recollect, we are the Indianos who had the car accident and featured in the local newspapers........... First of all, we extend our sincere thanks to you for all you did for us, and for making us feel so much "at home" during our holiday. All of us really enjoyed our stay and we feel fortunate for having come to know you. Our memories of the vacation will always remain with us.
Our congratulations to you for being able to look after your guests so nicely and for taking personal interest to ensure their comfort. We will definitely ask all our friends to contact you as & when any of them plan a visit to Toscana......
All of us extend our Best Wishes to you and the family, and we do hope to visit you again in future.
Warm Regards, J.T.
 
Dear Maria Luisa, thank you very much for your kind hospitality and the fantastic holiday in Villa Poggio al Sole. It is a beautiful Villa in a fantastic setting! We have had wonderful time there, and we really wish to go back in the future. All the best for you, and thanks again for everything, Greg
 
 
FEEDBACK REGARDING ROME TOURS
 
 
Dear Sir or Madam
Thank you for organising this guided tour of the Vatican and museums for my companion and myself on Friday 3 July. The visit was a most fascinating experience and our guide, Maneula, excellent. Please convey to her our thoughts and congratulate her on her knowledge and extremely pleasant demeanour. She was a pleasure to be with. My thanks again, Louise
 
Hello Valentina,
We had a fantastic visit to the Vatican Museums with the private tour from Rome-Museum.com. It was very clear that our guide, Daniela, was extremely knowledgeable about so much of the fantastic works of art at the Vatican Museums. She took the time to give us so much wonderful information about so many of the major art pieces at the museums. Daniela also took some time at the end of the museum tour to show us around St. Peter’s Basilica and explain some of the history of the architecture and the additional works of art in the Basilica. Being in a small group was also great, as we were able to maneuver around some of the larger tours that were visiting the museums at the same time! It was a great way to tour the Vatican Museums. I would definitely recommend it to others planning a visit!
Regards, Ron
P.S. The rest of our vacation in Italy was great as well. Can’t wait to visit Italy again!
 
Hello, I wanted to comment that we were very happy with your services.
Although we arrived late the representative managed to get us in and we were very greatful for that.
In addition, our Tour guide was fantastic. I regret that I do not remember his name, but he said the most interesting things and had great knowledge and a real passion for the art works. We did not have a chance to thank him properly and to express how much we enjoyed his tour. I fear that he thought we were indifferent because the acoustic system allowed us to wander off, but we enjoyed hearing him very much! Please thank him from us and let him know that he is very much appreciated.
The Michail family, Athens, Greece
 
Good morning and Happy Christmas!!
My husband and I greatly enjoyed our tour of the Vatican Museums organized by your company. We visited on the 12 December and our guide was Alfredo Chiari. He was simply fantastic - extremely knowledgeable, very friendly and his English was impeccable. This was the second time we took this tour. 13 months ago we had taken the same tour with Ms Carbonara (who, we understand, had a baby recently - congratulations to her) who had also given us a memorable tour.
Well done to you all, especially to Ms Carbonara and Alfredo Chiari for doing such a good job.
Buone Feste!! Suzanne Malta
 
Hello, Valentina,
FOR EVER I THANKS YOU, I LOVE YOU VALENTINA,
KISSES FOR EVER VALENTINA
YOU HAVE MADE HAPPY TO ME IN THIS DAY
BEAUTIFULL VALENTINA,
KISS, KISS A GREAT KISS FOR YOU VALENTINA
Nuria, you have a friend in Barcelona Spain
 
bye bye Valentina
Hi, We would both like you to pass on our thanks to your guide Paolo who did the Vatican Museum/Sistine Chapel/St Peters Basilica tour last Thursday (16/4). He was excellent; spoke brilliant English and was clearly knowledgeable about the art he was describing.
Very enjoyable tour and worth the money.
Thanks, James
 
Dear Fatima - I just wanted to thank you for being so attentive and helpful regarding my request about ten days ago for a visit to the Vatican Museums. We were struck by the kindness and courtesy of your staff at the museum meeting point, and out guide, Daniela, was exceptionally professional, well-informed, and very gracious.
Many thanks - you do indeed offer an excellent service to visitors! Robert
 
Dear Valentina:
Excellent! Your work is exemplary.
Sincerely, Arnold
 
My name is Quynh **** and am from Switzerland. I booked a Vativan guided tour on 22 June 2009 for 2 persons. We had Fransisco as our tour guide and had the most wonderful time. He is a passonate and charming guide with vast knowledge about art and history. Thank you and well done
Best regards, Quynh
 
Dear Valentina:
We had a wonderful time in Rome, due in large part to
the excellent guide provided by info-rome-museum. Mr.
Florio is an excellent guide—knowledgeable and affable,
with a great command of English.
You helped us create two tours—Basilica and Museums,
each of which was perfect. Thank you for your competence.
I will definitely recommend info-rome-museum/infotuscanyall
to friends. I’ll tell them, “Ask for Valentina.”
Best regards, Arnold
 
Dear Valentina
Our tour was perfect. The guide (Ms Maria Gallardo) was very well prepared, friendly and could show and expain to us every thing we wished.The only negative aspect was that she didn't speak portughese fluently. But this was compensated by her goodwill.
Although this was a very expensive tour, we learned a lot about history and art.
Thank you, Luiz Fernando
 
Hi, Valentina,
we enjoyed our tour with Angelika Kunkler a lot. She
concentrated on the essentials and was clever to bring us
into the museum without waiting time. This worked in part
because we had a 81 year old gentleman with us who needed a
stick. It would be important for guided tours to get
immediate access without any trouble and waigting times
even under circumstances when there only people without a
stick.
Best regards, Hartmut
 
Valentina,
I am not sure if there is a link to provide feedback or is writing a short note enough?
If a short note then I was very pleased with the guide and the service. Our guide was very knowledgeable and helpful. He took time to answer all of our questions and to point out interesting facts in the museum. Of course the opportunity to miss most of the lines was worth the cost of the service but having a friendly, knowledgeable guide was a big plus. We have recommended this to others and will continue to do so. Best regards, Scott
 
It is a pleasure for me to thank you for the excellent guidance of Ms. Vera Orabona. It was important for me that my guests liked the tour and they really did so. That surely was due to a very focused priority setting combined with a detailed knowledge of facts. We all enjoyed this tour very much. The tour was really a highlight in our visit of Rome, and that is not only due to fascination of the Vatican museums but also to the guidance we had. Thank you very much again and my best regards and wishes to Ms. Orabona. hans
 
the gueded tour we had with paola was absolutly nice, and she was very competent.
i look forward to yousing your service again an other time.
Berit
 
Buenos días,
nuestra visita guiada al Vaticano fué estupenda y estuvo muy bien organizada. Mis felicitaciones a nuestro guía, que era muy ameno y profesional.
Gracias por su interés. Esther
 
It was excellent – of course. We had some problem finding the guide at the meeting point, but in retrospect, all of the information was there. The guide was brilliant, the Vatican was simply too full of too many people, but I have no suggestions as to what you can do about that!
There did seem to be a ot of steps getting in to the building, maybe some shortening of all of the steps might be possible. 
 
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